Let gaming be a source of enjoyment — not stress. 12ban is always by your side to ensure a safe and balanced gaming experience.
12ban believes gaming should be a healthy form of entertainment — not a source of compulsion or financial stress. Responsible gaming means enjoying yourself while staying in control of your budget, time, and emotions. It's not a restriction — it's what helps you get more out of gaming in the long run.
12ban's responsible gaming policy empowers you to stay in control of your gaming, recognize potential risks, and seek help when needed. We want every player to be happy, protected, and informed.
Online gaming can be a part of life — but it should never become your whole life. Gaming should never take priority over family, work, health, or relationships. 12ban is committed to helping you maintain that balance.
"Gaming is only truly enjoyable when you're the one in control — not the game."
— 12ban Responsible Gaming Team12ban is for players aged 18 and above only. No account can be created without age verification.
12ban's responsible gaming framework is built on three core principles. First, Transparency — We are always transparent about our rules, odds, and risks. Secondly, Control — Every player has access to effective tools such as deposit limits, time limits, and voluntary breaks. Thirdly, Support — Whenever a player is in trouble, 12ban is there to help.
We follow industry best practices and make sure no player suffers financial or psychological harm. Responsible gaming is not just a policy — it is at the heart of everything we do.
Caution: Gaming should never be seen as a source of income. There is no guarantee of winning in any game — only bet what you can afford to lose without it affecting your daily life.
People often don't realize when their gaming habits are becoming harmful. Stay aware of yourself and those you care about. Watch out for the following signs:
If you notice two or more of these signs in yourself, don't wait — reach out to the 12ban support team or voluntarily suspend your account.
12ban provides every player with a set of effective tools to help manage their gaming. You can access these tools at any time from your account settings.
Setting limits on 12ban is straightforward. Just log in and go to the "Responsible Gaming" section to find all the options. Limits take effect immediately once set. Increasing a limit requires a 24-hour waiting period, which is designed to prevent impulsive decisions.
We advise every new player to set a weekly deposit limit and a daily session time limit right from the start. This helps ensure a enjoyable gaming experience over the long term.
Ask yourself the following questions once a week. This will help you stay aware of your gaming habits. Answer honestly — this information is just for you.
If most of your answers are "yes," take a step back and consider 12ban's self-exclusion option. There's no shame in it — taking care of yourself is a real sign of strength.
For mental health support in Bangladesh, contact the Kaan Pete Roi helpline: 01779-554391 (Call us directly by phone.)
12ban strictly prohibits anyone under 18 from accessing the platform. Age is verified at registration, and any suspicious accounts are suspended immediately. If you are a parent or guardian and suspect your child is using 12ban, please notify our support team right away.
Use parental control software at home. Keep your devices password-protected and educate your children about the risks of online gaming.
What We Do to Protect Every Player
Set daily, weekly, and monthly deposit limits. Limits take effect immediately — to increase a limit, a 24-hour waiting period applies.
Decide how long you want to play each day before you start. Once that time is up, 12ban will automatically end your session.
Take a voluntary break from gaming for anywhere between 24 hours and 6 weeks. Your account will not be reactivated before the break period ends.
Keep your account suspended for a long-term period of 6 months to 5 years. Once this option is activated, you will not receive any promotional messages either.
View your full deposit, withdrawal, and gaming history at any time. Stay completely transparent about your own spending.
Contact the 12ban support team anytime. Our Bangla-speaking agents are ready to help you quickly and with care.
Check Your Own Habits — An Honest Self-Assessment Is the Best First Step
Available anytime from your 12ban account settings
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing a limit is instant; increasing one takes effect after 24 hours.
Set how many minutes you want to play per daily session. When the time runs out, you'll be logged out automatically.
Decide in advance how much you're willing to lose in a given period. Once you hit that limit, your session will automatically end.
Take a short-term break from 1 day up to 6 weeks. During this period, you will not be able to log in to your account.
A long-term break lasting from 6 months to 5 years. During this time, you will not receive any promo or bonus offers and your account cannot be reopened.
View your complete deposit, withdrawal, and gaming records for the past 30, 90, or 365 days. Staying on top of your spending has never been easier.
Log in to your account on the 12ban app or website.
Go to your Profile Settings and look for the "Responsible Gaming" option.
Choose what you need — deposit, time, loss limit, or self-exclusion.
Enter your preferred amount and time frame, then confirm.
Decreases take effect immediately. Increasing a limit requires a 24-hour cooldown period.
Important Notice: 12ban is an entertainment gaming platform. Gaming is not a solution to financial problems. If you feel that gaming is having a negative impact on your life, please contact our support team or voluntarily suspend your account. 18+ only.
Join 12ban and enjoy a safe, fun gaming experience using our built-in protection tools.
By registering, you agree to 12ban's Responsible Gaming policy and terms. 18+ only.